Make sure all your devices, including the hotspot, have the latest operating system updates.AT&T, T-Mobile, Verizon, and Sprint all offer this information from a link on their coverage map page. Check your internet services provider to make sure there is not an internet outage in your area.Whether you just got your hotspot or if you got it some time ago, hotspot connection issues like hotspot disconnects or finding your hotspot not working, can really put a damper on your newly found freedom.īefore you try any of the suggestions herein on how to connect hotspot to computers or how to connect hotspot to laptops or, if you have experienced a hotspot authentication error or need to do some hotspot troubleshooting, do the following: Hotspots have revolutionized our freedom to access the internet when and where we need to.